I had to wait 30 minutes to just drop off the car ...

I had to wait 30 minutes to just drop off the car for 'express' service. I wasn't even greeted by anyone for 20 minutes. There were only 2 employees taking new cars and each one was taking 10 minutes while there was a line of 15 cars behind me.

When I called to check status on the car the call was hung up twice. I have bought my last 2 cars from Joyce but will not be using them for service or new cars.