This company and the aprtment(Nantucket gate) are ...

This company and the aprtment(Nantucket gate) are sneaky. I got charges upon move out and questioned them..come to find out the carpet charges were an "estimate". How can you charge someone an estimated cost which was 300 dollar difference. So I asked for receipts of everything and asked about another charge and what a surprise the vendor didn't charge them for it so they were to credit me. Once again how are you charging for something you werent charged for. The manager said she would communicate the 460 dollar credit to the person you pay but she has not. The manager is not ignoring my emails and I have emailed the mgt company with no response. I will probably be taking legal action... question all your charges and ask for proof!!!!