I am now sending my phone back to them for the FOU...

I am now sending my phone back to them for the FOURTH time in a row.

My LG G3 gets 0 - 1 bars (FIDO) throughout all of Toronto, Kitchener and Waterloo where my cell coverage should be 4 - 5 bars....

- The first 2 times I sent it in they just factory reset the phone despite the fact that I had provided them with evidence of a HARDWARE issue and FIDO told them it was a hardware issue.

- The third time they replaced the motherboard with a defective motherboard and didn't bother to test it so now my phone is non-functional. They also forwarded insulting comments to me stating that I am somehow trying to scam them?! I have a defective phone, fix it. Not a hard concept.

I would say that Futuretel is indeed a scam.

I contacted LG and they agreed that Futuretel had messed up the repair badly and are sending me to a different repair service for repair #4.