I've lived here for almost 5 years.

I've lived here for almost 5 years.

To you, Potential Crossings Resident, know that the front office WILL let you down time and time again. Don't expect anyone to answer the phone during the day. Don't expect return phone calls to the messages you leave. Don't expect friendly office staff that say hello in the morning. DO expect to have your packages stolen, to see dog poop everywhere, and to be woken up at all hours by inexplicable Ferraris and Porches rumbling their way through the property.

Some recent highlights:
I was informed that residents had free use of the clubhouse if it wasn't reserved. I was surprised to hear this and thus verified with the office staffer several times: "The clubhouse? the clubhouse that's decorated in red that's by the pool? I can use my own key to get in there any time???" I was told "yes, yes, yes." "Great," I thought. I went on my merry way planning a taco dinner with 10 friends to celebrate a birthday. Then, an hour before the party, "the office strikes again" (a favorite saying among my roommates). Turns out the office staffer was wrong, I don't have access to the room. I won't be getting into the clubhouse for dinner. My 10 guests will be distributed among the 4 dining chairs I possess and I get to be mortified and apologetic for the duration of the party.

My car was towed due to an office employee's mistake. Both my fiance and I lost 3 hours of work to go pick it up and they never offered a sincere apology or compensation.

I've had about $800 worth of property stolen throughout my time here. Someone even took a .99 cent glittery rock I had as a holiday decoration. Twice I've seen a resident on the phone with the police because their motorcycle had just been stolen.

Honestly, the cleaning crew and maintenance crew are great. Super friendly and on top of things. No complaints there.