I feel I must post this review because of my exper...

I feel I must post this review because of my experience and after sitting in the parking lot for hours with my dog inside during an emergency and I was reading all the terrible reviews and wondering if I took my dog to the right place. Even though the outcome of my dog is not what I wanted, it s what was best for my dog. I went to this ER with my dog, I was visiting from California and had to leave in two days when my dog suddenly became altered and unable to walk, vomiting, and short of breath. My dog was 14 years old, so she was an old dog and a cancer survivor. I had to put my dog down on July 2nd late in the night, but I did not want my dog to suffer and she was not going to have the quality of life back that she had even if she survived the event, which I don t believe she would have. When we first arrived they took my dog from me abruptly but it was due to the color of her togue being cyanotic, and needing to put her on oxygen. She was rushed back and then we waited at least 2 hours to hear from the vet clinic. Due to covid it is hard to just wait in a parking lot on your sick animal, but that clinic is doing the best they can to keep the animals safe as well as their owners. Eventually dr. Records called me, asked me to come in and tell her if she was witnessing what I witnessed at home, which she was. I made the hardest decision to put my Lexy down, but it was what was best for her. Dr. Records and the entire staff was so encredibly sympathetic and nice to me and my daughter. They let me and my daughter be with my dog before during and after putting her to sleep. They were so compassionate, the doctor spoke to me like a friend. She was amazing, and so was the staff. They made sure to make a terrible situation as easy as they could given the circumstances. I was glad I took my dog here, and felt their compassion during this difficult time for me.