durianpotato JL

Review of Club Med Resort, Bintan Island

The first Club Med experience for me and my family...

The first Club Med experience for me and my family... certainly we were full of expectations after hearing so much about club Med. It was a bit of let-down because:
1) reception: I wasn t sure why we didn t really have a dedicated GO. We didn t know what G.Os were about until we look up from the internet. We saw GOs dine with some families, but we didn t have much interaction with any through our stay.
2) room: more like a three-star budget hotel. The toilet area and the shower area are separate, which is not a bad idea. The shower area needs improvements for sure. Lights are so dimmed, which is rather dangerous if if you are with the little ones. The show door swings and bangs, making disturbing noises that scared my little one. The shower head also needs some tighter screws so it doesn t swing on the floor after turning the tap on. The beds are terrible!!!! Two single beds are put together despite different heights! One of the beds inclined to one side. TVs come with super blurred pictures...
3) Food: variety is there but not with quality. There s hardly anything healthy for the little ones. Kids station are full of fries, burgers and nuggets. I am so Glad I only stayed for two nights as we were very sick of the buffet food after one day. Similar dishes were repeated too often. Hygiene is also my concern as there were flies at food stations for every meal during our stay.
4) Activities: plenty but not when you happen to go on a raining day. We were sooo board when it was raining. The lobbies were crowded, and the indoor facilities are simply not enough for the crowds of hundred. There was no aircon in most places. It wasn t a comfortable place to be at when the humidity is so high and you are trapped in a resort with nothing to do... don t even think of the sports center all the way on the hill which requires many steps uphill. Equipments are full of disgusting sweat smells that are difficult to remove after several hand wash. Well, the gym is the only place with decent air con though.
no second time, period.