"First world" is in name and outwardly appearance...

"First world" is in name and outwardly appearances only, Check in services, and rooms at this hotel are 3rd world. "Biggest hotel with the smallest rooms" .No A/C, Open window with ceiling fan is all you have. See photo with luggage to compare the room size. No wonder there are hardly any western tourists at this hotel, if you are accustomed to western standards you will be disappointed. Expect cheap motel services and amenities.

There are long lines to check in. Very slow moving check in line even after 5pm. Few available seats in theblobbu area which are all taken. Check in kiosk is confusing and didn't work for most people. Not enough signs to direct people. One positive is that there are activities (shopping, casino etc) nearby and there are free bag storage in lobbu while you wait for hours to check in . I would not come back!

Two stars because this looks like a good deal/ getaway for a middle class Malaysian family not for westerners