The appointment went well and quickly, however I w...

The appointment went well and quickly, however I wish I knew that I could have ordered my battery online and had it waiting for me there instead of having to make an appointment to order a battery. Making the appointment was difficult. When I tried to call the store, I kept getting transferred to tech-support and I ended up being disconnected twice and on the phone for over an hour waiting. I assumed when I went to my appointment I would get the battery, no one told me I would have to order one.