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Sarah Mahar

4 years ago

EXTEREMLY unprofessional! It's a mess the floor is...

EXTEREMLY unprofessional! It's a mess the floor is filthy. There's no place to sit while you wait for your loved one to try things on. They try and juggle multiple people in front of one mirror, and end up completely ignoring you. They also talk continuely about staff, issues, other clients. If I could give less then 1 star I would. While there for alterations my daughter was barely even acknowledged. The pins were thrown in and I had to tell them it needed to be brought in more, she didn't listen, until the pin slipped out. They cut the bottom of her dress and never measured the bottom. They took my daughters number to call for alterations. We scheduled an appointment and the dress was not ready. They have called every week telling her it's not ready yet and it will be ready the following week. This has been going on for 3 weeks and her prom is next weekend. If the alterations aren't done right, we will have no time to send it back! When I called to complain, their excuse was that the alterations hadn't been completed yet! I've been in enough weddings, proms etc to know that they haven't even started working on her dress. I will be picking it up and taking it somewhere else.

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