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Bought my truck here in 2010 and had a disappointi...

Bought my truck here in 2010 and had a disappointing experience. Silly me thinking that 7 years later I could go back and perhaps get a "better" salesman. I contacted a salesman on the website and talked with him on the phone explaining what I was looking for and that I was coming down (from Duluth) in 2 weeks. I wanted some trucks to look at for options. NEVER got a call back. So I just drove down there thinking I would get a different salesman. I got down there at 3:45 P.M on a friday (they close at 5:30) expecting to drive away with a new truck. As I pulled up the a salesman came out and asked me if I needed help. Not once did the salesman shake my hand or even tell me his name. After looking at a few trucks I had two picked out that I wanted to make offers on. Now I know that Jeff's prices are the lowest "advertised" prices in Minnesota so I explained to the salesman that I would pay the asking price for the truck. The trouble came with my trade-in. Not once did I get an actual offer for my trade-in just a verbal "About $10,000". I came prepared with a Edmunds and NADA print-out and a few trucks listed with close miles and options. The salesman thought this was useless and basically said there is no way they could match even KBB (the lowest of the three). He refused to even give me a real offer for my truck. So I left my phone number and told him I was in town for the weekend and since I knew it was getting late I told him to give me a call tomorrow if he wanted to make a deal. Never got a call back. Guess Jeff doesn't want to sell trucks. Look I understand your a volume dealer but that doesn't mean that each customer can't be treated with some respect. I'd rather pay a $1000 more for a truck and get a better salesman elsewhere.

EDIT 10/29/17 - After speaking with the general sales manage he apologized and gave me a "Best Price" that no one would be able to beat. Well I went to John Hirsch in Cambridge and was able to buy a truck that was $700 under Jeff's price plus I got free side steps and a spray in bedliner. Guess "Best Price" doesn't mean what Jeff thinks it does!

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