3 years ago

I used Blue Star taxis three times during my recen...

I used Blue Star taxis three times during my recent trip to Christchurch. Interestingly, all three drivers engaged the same tactic: appear to understand the address where you want to go (you show them in writing and reinforce it verbally); they then start chatting with you as a distraction; they then take you via a long route or end up at a different street address, pretending that they misunderstood where you wanted to go. Each time I had Google maps on and was able to check their route as we drove - and catch them as they made a wrong turn. They each offered a few dollars off the fare. I also didn't trust their app to reserve a 5:00am pick up and instead elected to use their Contact Us form on their website. I received an email reply with a name and reply email address. Sure enough, at 5:05am I was able to contact Blue Star with a reply email to say that my cab was not there. I did actually get a swift reply and a cab arrived a few minutes later. As most people have already posted in Google reviews, Blue Star don't really make you trust them. And they are expensive - $25-32 just 5km from the airport. Better to take Uber.

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