There was no water out for most of the animals and...

There was no water out for most of the animals and the customers were free to abuse the animals in whatever way they wanted because there was NO STAFF present. We had to tell them to stop and they just laughed. So we had to go tell the staff about this family that was doing everything from hitting the animals and throwing things at them, to screaming at the animals and shaking their cages. Even when the staff was told, the family was still there with no supervision abusing the animals when we left. That s not okay. Small enclosures I can look past, for the most part. Abuse and neglect though.. no. It almost ruined the whole trip to go here, I m just glad we didn t have the kids with us on this trip. Nothing about this place is okay.