Amanda Davison

Review of Overclockers UK

Leaving an honest review - I can totally understan...

Leaving an honest review - I can totally understand the frustration left from previous reviews regarding deliveries, as my partner paid for a Saturday delivery that did not happen.
I called on Monday morning to chase for an update and I was feeling somewhat frustrated we had had no update on the parcel s scheduled delivery over the weekend.

However, after a brief waiting period on the phone line we were assured by Rich that the parcel was in stock, leaving the warehouse that day and was guaranteed delivery by the next day. Rich understood my frustration regarding the Saturday delivery payment and immediately refunded the delivery payment without me even having to ask.

The parcel was delivered the next day at 8am and in perfect condition. Due to Rich s polite and friendly manner and utter professionalism I am leaving a 5 star review as he totally resolved the situation and my partner is delighted with his chair.

Thank you Rich - you are an asset to the Overclockers team