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Having to do what's is right for your pet is one o...

Having to do what's is right for your pet is one of the hardest things to do. The staff here is the best and Doctor Somalia is one of the most professional competent people you will ever meet.

That said, I will say that I did feel that there was a disconnect with regards to price. On one hand I really appreciated all the effort for informed consent with regards to billing, this was excellent. However how I was initially invoiced was opposite of the initial call price review, leading to some frustration I could have dealt without.

Thankfully upon discovery of this, the facility did in fact honor its previous price commitment and with the excellent interaction by Doctor Somalia I left extremely happy and relieved. Since price is so important I think this is an area that could be improved upon because really this is a high class top facility and everyone here has a Genuine Loving care for animals and this is very comforting and important. The added bonus was the sympathy card that arrived today with my pets Paw print. I want to thank all of you who helped me with Huxley, he will be missed but not forgotten and I wish all of you a safe and healthy 2021, Robert A.

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