J

Jason Seibel

3 years ago

My advice is to stay away from this company. I am...

My advice is to stay away from this company. I am still trying to get my $500 deposit back from this company along with the 2 days of rental they couldn't provide me my boat. Many phone calls and email no response.
Juliuis or Victoria won't return any phone calls. I had to get credit card company to dispute charges. I had Florida attorney general to contact them and they didn't respond to attorney general letter. Rented a boat for 1 week were not able to pick up until Wednesday. This was week of March 13th-17th. Julius called us monday morning that the boat we rented was damaged on sunday and we would not be able to pick up. Tuesday Julius called and said boat is still not ready so pick up wouild be wednesday. When we were finally able to pick up boat we ended up with a different boat than we originally rented. You want to make sure you get a 4 stroke motor when renting a boat in Florida.we of course ended up with a beat up boat with a 2 stroke motor that was questionable on the water. I am still trying to recoup my deposit of all things along with 2 days of rental. You would think a company that was legit would at least return a call getting them to actually answer the phone is another thing. You are crazy if you even think about renting from this company.

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