Review of Pilo Arts

3 years ago

-5 stars

-5 stars

After having a terribly rude experience over the phone, 3 months afterwards I decided to give Pilo Arts a second chance. WORST IDEA EVER. I entered the salon blonde and I left with black dark hair. The stylist dyed my hair the opposite color that I had asked for.
Later on, when she asked me if I wanted to dry my hair and I answered yes, she pointed the hairdryer on the station and then she asked me if I needed a brush.
I'm speechless after this experience. I'm amazed that Pilo Arts is still open after all the negative reviews and the horrible way they treat their customers. Pilo Arts is clueless as for customer service, taking pride in misusing their little power over their customers and gossiping and talking bad about the salon across the street.
Is this a serious business?