J

Jim Cowan

4 years ago

REHAB-21st century facility

REHAB-21st century facility
PRO-This new facility on the top floor is very impressive with a panoramic view, excellent equipment, a car to practice entering and exiting and a staff of therapists that are excellent. Dirk, my wife's Physical Therapist, had her walking with a cane when three months prior her left leg was totally paralyzed as a result of a stroke. He did this with patience and a great deal of humor. Natalya took a useless left arm and hand and returned it to partial usefulness with "light at the end of the tunnel." She's very grateful for what she perceived as special attention and Natalya's obvious interest in her care.
CON-None
NURSING-Mid 20th century facility
PRO-Clean and comfortable. The Staff were, with few exceptions, friendly, helpful and caring. Michelle in admitting, Chris the Nursing Director, Tessa the 1st floor Supervising Nurse, Nurse Maria Edna and Malvina and Barbara in Social Services personified the Staff. The Aides were extraordinary. Julie and Jeanne treated her like family; sometimes being like her siblings and sometimes her parents. Their care and caring made a time that was anticipated to be uncomfortable, pleasant and memorable. Discharge turned out to be a "teary" time for her.
CON-The recommended Home Health Service company was unable to provide a caretaker for two weeks because our community has no public transportation.
OVERALL-Excellent facility. It's too good to be only four stars. It should be only four and a half stars considering the caretaker problem.

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