Meh...just an average experience. We were in the a...

Meh...just an average experience. We were in the area after purchasing a vehicle nearby and decided to give the loading dock a try based on several recommendations and discovered it was nothing special or out of the ordinary. The place was packed with several large groups waiting, but we were immediately seated. The first thing you notice upon entering is the dark atmosphere and overwhelming smell of dirty black carpeting. Whoever chose the dark carpeting should be fired on the spot, it shows all of the crumbs of food dropped and crushed into the nape, it's most unsanitary to have carpeting in a restaurant. The menu is vast but my husband settled on a BBQ burger and I chose the French Dip. Both were served with a mound of French fries straight from the freezer. I hate frozen potatoes and other such shortcuts. The French Dip was served on a huge chibatta roll which I could not eat, the roll came right out of the bag, cold and dry which could have been spruced up with toasting or grilling. The little bit of meat on the sandwich was tough and lacked much flavor. Plus, the menu said caramelized onions were on the sandwich but they were not caramelized, just limp onions. I left the huge bun and only ate the meat. My husband's burger was yet another freezer item and not a fresh, hand made burger. A restaurant should not specialize in burgers or sandwiches, then use frozen items. Neither of us ate the French fries and have no intention of going back. Try at your own risk.