Came here in july for HD brows which I've had done...

Came here in july for HD brows which I've had done several times before in various salons, the therapist barely greeted me and didn't ask me any questions about how I would like the treatment done, what should be a 30 minute appointment was over in 10 minutes, and essentially a wax, tint and cartoon drawn eyebrows. When I explained I wasn't happy paying 30 quid for the service the manager asked the therapist if she'd given me any kind of consultation, the therapist said yes which was a complete lie!! I was told as a 'goodwill gesture' they would only charge me 20 instead. I was made to feel like I was lying and being difficult which as a paying customer expecting a certain level of service was unfair, would not recommend Moi beauty to anyone.