The quality of Industrial Services in Lausanne can...

The quality of Industrial Services in Lausanne can improve. For several months, I have been trying to put the billing of electricity in order in one of my father's buildings, in which there are two apartments. Every time I phone to request a change, I am told that it should be done in writing, and when I do it in writing, nothing happens. So I wrote to the management and there I was told that a certified electrician must send an official document. No one informed me of this during all my previous steps. On the other hand, m the LIS do not forget to send the invoices!
Kafka could not have done better ...