I have used Shavitz for many years and have never ...

I have used Shavitz for many years and have never been disappointed with their services. This appointment (May 20, 2020) was for the semi-annual check-up and ongoing maintenance of the furnace and central air-conditioning, as well as problems with the hot water heater (no hot water. David D. was the technician for this visit, my first experience with him. His communication was outstanding. He listened to my descriptions of problems, informed me of what he planned to do, and kept me updated on his findings and his progress. He fixed the problem with the hot water heater an arranged an appointment with a Shavitz Project Manager within a week to discuss possible replacements for equipment that has been in use for many years. I was completely satisfied with David and with this visit. The service was outstanding.