Marc Knoop

Review of Crosby Volkswagen Audi

Aaron, Liz and Kate provided a positive car buying...

Aaron, Liz and Kate provided a positive car buying [with trade-in] experience. As a product specialist, Aaron was well versed about the vehicle itself and effectively played the role of 'facilitator', navigating me through various car buying options and next steps. He is an atypical car salesman, not at all pushy and setting clear expectations. Liz was super knowledgeable about the financials and the ancillary options in a matter-of-fact/non-pushy way. Kate, the GM, reached out early on to ensure that I was being looked after by Aaron. Her email to me early in the process read "we're committed to ensuring that your vehicle purchase is enjoyable and straightforward" and that's exactly what Crosby Volkswagen delivered. There are a dozen other Volkswagen dealerships closer to my home, many of which I have experience with - it was worth the drive to Kitchener.