Clark Hatch

Review of The Ritz-Carlton, Berlin

Check in was stand offish. Offered no information ...

Check in was stand offish. Offered no information unless I asked the question, even though they new I had never stayed there before. Put me in a room right next to construction where they task of the day was drilling into tile/concrete. Had to leave the room just to think. They had neglected to warm me about the construction, and when asked when it would be over I was told 1630. They were still drilling at 1800. I received no relief to any of my complaints. Breakfast was ho-hum. Coffee luke warm, food area cramped and cluttered. Service inattentive.