stored my bike and had work done by the service de...

stored my bike and had work done by the service department.I called 8 times to find out status was told by personnel they have to look at records and get back to me,I got 1 callback only after I spoke to the general manager. When I went to pick up bike they asked what time so they can have it ready I waited 1hour after I paid then only to find out the work wasn't done to my specifications.Tthe service attendant gave me the impression he was doing me a favor, will never have any service work done by them again. my tab was over one thousand dollars. the only one caring enough to try to correct the problem was the parts clerk .Must say never had problems with apparel that's why I gave two stars