Dealing with the service department was abysmal. M...

Dealing with the service department was abysmal. My car had two (small) issues, so I called to schedule an appointment. Was told the soonest appointment was 3 weeks out. I brought my car in at that time, checked in with my service adviser, and was told that they were too busy that day to check out my car. Brought it back a second time, left it there all day, and when I picked it up they told me they didn't have the parts but would call when they came in. They never called. Finally, after I called them, I brought my car in a third time. They fixed one issue but needed a few days to "investigate" the second. They returned my vehicle to me without fixing the second issue. The service adviser assigned to me (and the woman he forced me to talk to because he stopped returning my calls) were both unprofessional and clearly didn't communicate with each other.

Just the other day I brought my vehicle to another shop for a routine oil change and they diagnosed my second issue easily (they weren't even looking for a problem-the issue was just THAT obvious). Seriously, avoid this service department at all costs.