Every email we were given for confirmation said "y...

Every email we were given for confirmation said "you have until the day before to cancel." When we discovered that we no longer needed the room, we tried to cancel, and after talking to 4 different people were finally emailed a tiny bit of disclaimer that says "until 12:01am the day before," though only after getting the run around and passed up the managerial chain. We decided to just go to the room anyways just to hang out. Everything in this building feels dark, gloomy, and dirty. The halls reeked of cigarette smoke and the room smelled stale. Everything in the room felt off and make us feel uncomfortable. We ended up leaving because the 70$ we spend didnt feel worth it to stay in this dump.