Richard Acquaotta

Review of The Roosevelt New Orleans, A W...

5 Star Accommodation, Wonderful Staff, Room Servic...

5 Star Accommodation, Wonderful Staff, Room Service was on point. The Thanksgiving Brunch was $595 for 5 people, and may have been some of the worst food Ive ever eaten, mg drinks NEVER came while I had food, only several minutes after we were into desert. Literally ate my entire thanksgiving dinner with a glass of water. Sad to say our trip was overshadowed by this experience. We will not be back as we have reached out to both hotel management and dining manager and have yet to receive a call back or response to our letters. Terrible the way it was handled. As we checked out the lady at the desk told us we were only one of many checking out that had the same issue. Sad such a historical place would have such a horrible Holiday meal.