Very disappointed. Was a birthday celebration for...

Very disappointed. Was a birthday celebration for a friend. Had to ask for more tea. Not once did any one come to our table to ask if everything was ok. Asked for a few more sandwiches and was told she would have to check with the manager. I have been for many afternoon teas The Ritz, The Savoy . At other teas always the tea was refilled and offered more sandwiches. A service charge was added to the bill. Was not happy in paying this. Was kept waiting ages to pay the bill, and ages on waiting for our change from the bill. Very disapointed would nit recommend.