Only giving a three for how nice everyone was to m...

Only giving a three for how nice everyone was to my daughter.
She broke her leg we were transferred to children's, we got there and they set it cast it no problem. Took or insurance card got our names all our info seemed fine no-one said the different.
Went in for the next visit they rewrapped it again no problem no mention of anything.
When I went to schedule her follow up appointment thats when all of a sudden they don't take our insurance. Now. 2 visits later. We are informed we will be responsible for the charges. And any other visits need prior authorization. Also they have magically LOST my child's CD of her break. From the emergency room.
So I call her main doctor get the authorization.
They scheduled her 3rd appointment before they got this authorization. Not quite sure why.
Call to make appointment 4 they refuse to schedule until they get authorization in hand.
So I fax and because her doctor only put 2 visits on there they won't schedule anything else until I fix it.
This all could habe simply been avoided if in the emergency room AT children's someone was smarty enough to say we don't take this insurance fyi you might need to get authorization.
Now to even switch back to my insurance to avoid any more hassle I have to get children's to ok it and have another visit with my doctor and more x rays taken, since they lost the CD. So unimpressed with this place and healthcare in general.