Jessica Covington

Review of Lexus of Maplewood

I worked with Mike Mullan to get my car service an...

I worked with Mike Mullan to get my car service and he was awesome. He was patient with me as I had to call an out of state Lexus dealer to get information on my maintenance plan. He even called the maintenance company for me so that I would not have to pay for the service due to my existing maintenance plan. Also, he took the time to explain and show me pictures of the recommended maintenance work that was needed on my vehicle. This was great because it made me feel like they weren t just trying to get me pay for unnecessary repairs as is typical when you take your car in for service. Lastly, he changed the battery in my car key free of charge. I ve been very stressed with an upcoming overseas move and the cost of preparing my vehicle for shipment. Mike s very professional attitude, patient, teacher mentally and the detailed attention he gave me really made my day. A Monday I might add at that. Lol I m very grateful for him. I cannot say Thank you enough to Mike!