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Karen Slater

3 years ago

Poor billing practices. Every office will make mis...

Poor billing practices. Every office will make mistakes, but it is how they address them that makes the world's difference. They have failed to correct a billing mistake the provider made after 4 months of multiple phone calls, portal messages, and in person discussions. Despite them stating over and over they have corrected the issue, I still keep receiving bills. I have 2 years experience working as a biller for a large family practice so I am quite familiar with how easy it is to fix. I will not be returning and do not recommend this office.

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