Esha Forsyth

Review of Essendon Mazda

Purchased my car in December 2017, it arrived with...

Purchased my car in December 2017, it arrived without a headrest in the middle row. Informed jai at essendon Mazda who said they would send a replacement. 2 months later the wrong headrest arrived. 2 months after that the wrong headrest arrived yet again. It is now june 2018 and still no headrest. Informed by reception it was posted 2 weeks ago, however when emailed jai he stated 'yeah its sitting on my desk, I'll post it tomorrow'. Nothing ever got done without me having to harass and chase it to be done. Worst experience ever buying a car. Definitely wont be going back