DO NOT USE RESERVATIONS.COM

DO NOT USE RESERVATIONS.COM
Went online to book a Hyatt hotel. Was doing it quickly. Well, silly me, didn't note that this was a third party site. It kind of looked like I was going to the Hyatt site. I went and booked only to realize that it was this other site. Difference in cost between reservations.com and Hyatt was nearly $130 (see picture). Same room, same conditions. I cancelled (with some difficulty) and rebooked but they keep $20 for their trouble and say I may not see my refund for 30 days. Not happy at all.