The young lady that helped me that morning was gre...

The young lady that helped me that morning was great. Unfortunately, I forgot her name. I was in a rush because I had to bring my daughters to school and get to work on time, without me mentioning my worries to the representative, she understood that I wanted to get in and out as quickly as possible. She was able to pull up my account, take my car for service and also provide a loaner car within a few min and I was able to get my daughters to school on time and I also made it to work on time.

Keep up the good work.

Ricardo