Uneven experience with spotty service and downrigh...

Uneven experience with spotty service and downright damaging auto repair record. No one seems to be in charge and everyone claiming that someone else is responsible; which wouldn't be an issue, if the autobody repair was less of a threat to the cars they are charged with fixing. Overall,Folks here seem more concerned with their own performance ratings than with actual service to customers. Felt like a hot potato that no one wanted to hold onto...pleasant smiles all around , but little output and a massive headache for the unfortunate customer using the dealership on a warrantee.