Niem Nguyen Review of Lexus of Portland
I'm sure everyone at Kuni Lexus of Portland is won...
I'm sure everyone at Kuni Lexus of Portland is wonderful, but our sales agent, Jeneva, is even more wonderful! She's genuine, great to talk to, and she made our purchase much faster and smoother than any vehicle we've purchased before. Due to our schedule, we came late in the evening, but she made it possible so that we can test drive the RX 350 that we wanted, processed our trade in vehicle and drive home with the new one!
Jeneva took time to talk to our talkative 5yr old that we brought along while we were doing the paperwork, which I really appreciate because I have noticed many agents don't often do that.
She took time on her weekends to reply back to my requests that I had texted her about, which is my bad, but it was nice of her to do so. She tried her best to talk to management to fulfill my requests even though she could've just rejected, and I would've understand. I tend to make minor requests and adjustments after making a purchase, not because I'm demanding, but I'd like to see how professional the agent is. And let me tell you, Jeneva is the one to talk to!
If you decide to make your next purchase at this dealership, I would highly recommend Jeneva. You'll get absolutely nothing but great experience from her!
Now, I'm just waiting for the time I take my car in for service to see if Kuni Lexus of Portland offers the full experience.
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