R
Randy Krauter Review of Con-way
XPO Logistics was hired to deliver a crate to our ...
XPO Logistics was hired to deliver a crate to our residence. Driver refused to drive on private driveway. Driver refused to wait for male spouse to arrive (20mins). XPO says that we refused shipment. Not true. (Driver wanted to drop 700lb crate 100 yards from house in the rain.)
All prospective customers please take this into account when choosing a shipper. Beware, XPO won't go the extra mile.
UPDATE: I was not aware that the delivery service was "Curbside". Therefore XPO was correct in refusing to deliver to resident driveway. So I wonder why the shipper ("Scrapbox") uses this type of residential delivery for a 700 lb crate? Not XPO's fault.
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