3 years ago

I showed up for bfast and was told that I had it ...

I showed up for bfast and was told that I had it already. Told me that I paid for one person when I had paid in advance for 2 and had not have bfast yet.I had to insist and have them check with the reception. I could have been spared the embarrassment. They could not figure it out and after standing there for several minutes they let us have bfast. Miscommunication within the establishment . Then they had construction going on. My flight was leaving late I paid an extra night to have peace of mind and being able to check out around 8pm. Mission impossible because of the construction that started around 10am. At first I didn't mind cause we went out for the day but it started again around 5 pm when we were trying to rest before the flight home. The hotel is nice, lots of employees, good security, nice location, nice rooms, but unfortunately was disappointed.

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