Disorganization, inefficiencies, disservices.

Disorganization, inefficiencies, disservices.
Rude and uninformed staff. To carry out a serological test I was made to wander around the facility without anyone being able to give me directions.

The most serious thing, however, is the complete lack of reports online or via email.
To collect the exams it is always necessary to go back to the hospital and wait in crowded places for a long time, also due to the lack of professionalism and competence of the administrative staff. A situation that, in times of covid and in a health facility, is at the limit of the criminal.