lawanda burris

Review of The Krystal Company

Bad service .,,,,,, I asked twice if they could tu...

Bad service .,,,,,, I asked twice if they could turn the heat up because it was 27degrees outside and the restaurant was extremely cold ... they said they have been cold themselves today and the heat wouldn't come on ... so I ask for a refund because we could not sit in the gold to eat .... the lady started to hand me my money from the register when another lady said she would try and turn it up .... the heat did come on and it didn't take too awfully long to get warm when they turned the AIR on .... so I ordered a cup of coffee only for it to be old and scorched tasting so I left it sitting there and a older man said he would take it ... I said you are welcome but that he needed a clean cup and the lady said she would have to charge him for a cup... long story but all true