Akash Bhaskar

Review of BMW of Mountain View

Their new service center is nice. 4 lanes to drive...

Their new service center is nice. 4 lanes to drive in, went their couple of times and got assistance almost immediately. Representatives are helpful. At my first visit i was called for a complementary inspection but when i went their it was only visual, that was disappointing as i was thinking may be they will top off fluids, wash and do some major checks. I left without anything that day. Second time I went for a coolant leak problem which I already knew about. I had to convince them that there is a leak and they kept the vehicle. In the last visits I always got a loaner but recently they are always out of it. It took them 6 days including sat and sun because it was a major fix in turbo line. All in all felt good about CPO warranty under which they took care of some ~$3700 fix.