Chi Wai Wong Review of Marco Polo Hong Kong Hotel
1. Arrive at the hotel to check in at 5 o'clock on...
1. Arrive at the hotel to check in at 5 o'clock on the day of check-in. The waiter said that the room is still in preparation (our original check-in time is 3 o'clock), and the waiter will arrange another room for us to temporarily settle in and then transfer.
2. The children s board and lodging has been added when booking the room, but when checking in, the hotel staff said that they did not have relevant information. I had to show the order information to them and another colleague could confirm it. The information exchange was rather chaotic.
3. There are large blisters in the hotel swimming pool for swimmers to have fun. Because the blisters are leaking, the lifeguards are asked to inflate them. However, the lifeguards say that the blisters are damaged, and even if they are refilled, the same situation will appear and refuse us. Request, the strangest thing is that the lifeguard did not put away the problematic blisters, but told us to continue using it.
4. The decoration of the room is old, and the wash basin is slightly leaking.
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