For landlords, dodgy. Their tenant gave consent to...

For landlords, dodgy. Their tenant gave consent to provide me information...This company's policy is very primitive in providing information about their tenants. Had to send questions via fax, received answers looking like kid wrote them and answers were not confident. They don't know much about their tenants and refuse to talk on the phone about it. Signed as admin at the bottom of the fax back to me, without the person's name, as per company policy. Hard to trust in their answers, could be their cleaner who send answers back to me for what I know.