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Obaid Vanjara

4 years ago

I needed to renew my passport urgently and mailing...

I needed to renew my passport urgently and mailing it in to Canada was not an option. I left a message for the consulate, got a call back in a couple of hours and Julienne asked me to come on down and get the paperwork done for urgent renewal.

I got an appointment for next morning, Julienne took my paperwork and guess what in 3 days I get a call that my passport is ready. Wow !!!! I was super impressed. Love Canada and thank you for doing such a wonderful job at the consulate. Could not have been more pleased.

On a side note, I would have a chat with the front desk receptionist to be less involved in her book and be more helpful to folks coming to the consulate. Most folks who come to the consulate need something urgently or might be in distress. A friendly attitude by the front desk goes a long a way. Other than than, 10 stars.

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