Good morning, I leave Engie, for the rudeness of t...

Good morning, I leave Engie, for the rudeness of the cal center. She calls me for the annual cleaning, day 19-02 2020, and I bring her to know that I have a problem of water leakage, from the loading knob. Notifying her that I would like everything to be fixed, on the same day of cleaning for my commitments. then she says I let her speak to the technician, the same day I received a message on her cell phone, telling me that on the appointed day the technician arrived for cleaning. I call her back because 'it wasn't like that' that we agreed, I am told, that there was a mistake and that my colleague did not understand anything. Then I tell her that if she gives me a number to be able to send the photo of what I needed, it should be fixed, she tells me "that she understood what was to be done" I receive a third call, a gentleman apologizes and that he would have arranged everything . the day arrives 19-03-20 and the technician arrives I ask if he had the spare part he said NO, angry I told him he doesn't even do the maintenance, the next day I'm out of the house, he calls me the call. and arrogantly he did not let me explain he spoke to me above, "you will understand" I was at a funeral of a loved one, I finally got angry I told him that if this was the kind relationship with the customers I do not want anything more from yours company. And in this case the relationship broke forever. I'm sorry but I remember that we are the customers who make you grow, certainly not beggars who ask for alms, disappointed and bitter morality of this system. I sincerely hope that the person in charge of customers take measures, in my opinion, that's not how you work, good morning.