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Review of Hawaiian Falls Waterparks

Management 0 Stars. HORRIBLE. I would LOVE to ...

Management 0 Stars. HORRIBLE. I would LOVE to go to Hawaiian Falls tomorrow, but I can t afford the gas!!! When my family moved away from the Hawaiian Falls we used to live beside, before this season even opened, we were not allowed to get a refund on our season passes. Now we hold 4 season passes we can t use because we live too far away to make the drive!! DO NOT BUY SEASON PASSES!!! Come hell or high water, you won t have a chance for a refund for ANY REASON. Furthermore, it only saves you maybe five bucks, so not worth the risk.

Safety 2.5 Stars 2017 After an intense lightning strike, park manager had to make a phone call to decide if she should tell people to get out of the water. What!?
And My 9 year old had to alert the lifeguards of a child who was unable to swim that had been swept into the deep. This child was screaming that she can t swim as she bobbed up and down and the lifeguards were oblivious.
2016 - I have never seen such an effective safety system as this park has. The lifeguards are extremely well trained and very focused on safety at all times. I have seen multiple practice drills keeping them on their feet. They rotate from location to location preventing fatigue and loss of focus. They use a whistle system where one lifeguard whistles when a manager is needed and the others nearby point to the whistler while still watching their own areas. Managers are quick to respond most of the time.

Cleanliness 5 Stars Not always perfect, but always striving. Restrooms are being continuously monitored and refreshed. Trashcans are not overflowing and are conveniently located throughout park. Water is clean due to a highly effective filtration system.

Food 3.5 Stars Sharkey's is okay with brisket, pork, hot dogs, nachos, and pizza. Many days their menu is more limited. They don't serve fries or chicken. They serve Lays potato chips, but not with the double pizza choice. Their tea machine has been broken all summer and they don't provide lids or straws. Pizza is mediocre. Hot dogs are pretty good. Small drinks are given with Meal band. Why do some parks allow MiniMelts to be a Sweet Treat, but Garland doesn't? They claim MinMelts is an independent business, but that's inconsistent with the other parks. Garland does provide ice cream treats and cotton candy for the Sweet Treat band. Sometimes they'll allow funnel cakes and sometimes they don't. It depends on the day and worker. All food is over-priced.