Crystal Maddox

Review of Best Western Castillo Del Sol

Where do I begin? This was by far the nastiest pla...

Where do I begin? This was by far the nastiest place ever. If you prefer cleanliness and an overall feeling of safeness, DO NOT STAY HERE! In the first room (420) there was a roach on the bed as soon as we walked in. We immediately decided to leave but wanted to use the restroom first...more roaches all over the bathroom floor. The nice desk attendant gave us another room but went to check it for cleanliness first and it was dirty although had been marked clean. She went through 2 more rooms before finding a clean one. The upgrade to ocean front at this point was free and it was 11 at night so we took it. There should be no expectancy of hot water after about 9pm ish. The elevator was disgusting. The floors were dirty and overall it is run down. Breakfast is toast and whatever meat selection the lady gives you for that specific day. Good luck. Listening to the waves as I slept was nice but I'd rather pay more money for quality.