Got here, huge walk with bags just to get to horri...

Got here, huge walk with bags just to get to horrible wait to check in. Aweful way to begin supposed paradise vacation Super crowded. Now will they provide room upgrade we got with package? NO!! Only have a room with king bed when there are 3 clearly listed in reservation. Then they want to give a cot which is zero room as it is without this. No drawers for 10 nights worth of clothes
Just an absolute joke. Well Wel to pay 30 more per night to accomate the already paid for upgrade. $17 natchos not a normal restaurant in site