Susan Stranton Review of Sares-Regis Group
Moved in to the property in Scottsdale and it was ...
Moved in to the property in Scottsdale and it was never cleaned! Master bath shower filled with nasty hair and god knows what from previous tenant. Told the managers and they Never responded. In fact the guy left. Next item dirty filthy smoke filled curtains in master and kitchen I told first week (mid May) it s July I m still waiting for the blinds to replace these nasty curtains. I m highly allergic to smoke and have had migraines nightly as a result. No one seems to be concerned with health and safety issues of tenants. We had ants black widows and huge cockroaches, I ve lived in AZ for 25 years and never seen this before. I have a 12 year old dog and this black widow could have killed her. It doesn t stop here. The latch to the ac filter was broken they shoved it up and hid the fact it was broken now I m holding the damn thing together with duct tape and we are in 110 degree weather. The dishwasher smell like sour eggs the sink in the kitchen does not drain well. Caulk was in my disposal when I moved in. Yet no caulking where it was supposed to be in the bathroom where all the bugs came in so I had to caulk myself. The maintenance portal does not work. No one responds to repeated requests. The lights are out in various areas around the property which is a huge safety risk. This could be a nice place if they just cared enough to take care of it. Integrity and customer service are huge where I come from and I do not see that happening! At the prices being charged its time someone step up!
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