Charged almost $50 for incorrect translations. Ter...

Charged almost $50 for incorrect translations. Terrible customer service.

If you've ever been to Japan, you will know that Japanese customer service is by far the best in the world.
That's what makes the experience here embarrassingly disappointing.

This is supposed to be a gateway/window to the country, yet the staff are undertrained and do not even pretend to be interested in their job.

Necessity is the only thing that will bring you here.

Kudos to the security guard however. He will always pleasantly greet you when you arrive.